Simple Admission Process
We've designed our admission process to be as smooth and stress-free as possible for both individuals and their families
Reach out via phone, email, or visit our office to speak with our admissions team
Available 24/7 for immediate assistance and crisis intervention
Our team conducts a brief evaluation to determine the appropriate level of care
Confidential discussion about medical history, substance use, and treatment goals
Essential screenings and paperwork completion upon arrival
Drug testing, blood work, health assessment, and consent forms
Begin medically supervised detox process with 24/7 support
Safe, comfortable withdrawal management with professional medical care
Start structured treatment program tailored to individual needs
Comprehensive therapy, counseling, and life skills development
What to Expect
We believe in transparency and want you to feel prepared and comfortable throughout the admission process
Contact Us
Book an appointment by phone, email, or in-person visit
Direct Admission
Bring your loved one directly to our facility
Pick-up Service
Convenient transportation service available for a fee
Blood Tests
Complete blood panel to assess overall health
Drug Screening
Identify substances and inform treatment planning
General Health Assessment
Comprehensive physical and mental health evaluation
Post-Rehab Follow-up
Continued care after program completion
Counseling Services
Ongoing therapeutic support for long-term recovery
Relapse Prevention
Strategies and support to maintain sobriety
Transportation Service Available
For families unable to bring their loved ones to the center, we offer a professional transportation/pick-up service. Our trained staff will safely and compassionately transport your loved one to our facility.
Professional Transport
Trained staff members provide safe, compassionate transportation
Safe & Secure
Fully insured vehicles with experienced, caring drivers
Flexible Scheduling
Available 24/7 for emergency situations and planned admissions
Visitation Policy
Supporting focused recovery while maintaining family connections
Visitation Guidelines
Why This Policy?
This approach allows clients to concentrate fully on their healing while still preserving meaningful connections with loved ones. Research shows that structured visitation supports better treatment outcomes.
Note: Emergency family meetings can be arranged when necessary. Contact our staff to discuss special circumstances.
Payment & Insurance Information
We work with families to make treatment accessible and affordable
- Medical Aid Societies
- Private Health Insurance
- Corporate Health Plans
- Government Programs
- Flexible Payment Plans
- Family Financial Assistance
- Employer Sponsorship
- Sliding Scale Fees
Start Your Admission Process
Complete this form to begin the admission process or get answers to your questions
Main Office
+263 242 442 966
24/7 Admissions Hotline
+263 786 687 463
info@ruwimborehab.co.zw
admin@ruwimborehab.co.zw
Address
Number 1 Admore Road Corner Court Avenue
Chisipite, P O Box CY 844 Causeway, Harare
Immediate Response
Our admissions team will contact you within 2 hours during business hours
Initial Assessment
Brief phone consultation to understand needs and answer questions
Admission Planning
Coordinate admission details, transportation, and preparation
Frequently Asked Questions
Common questions about our admission process and what to expect
For non-emergency situations, the admission process typically takes 24-48 hours from initial contact. This includes the phone assessment, paperwork preparation, and scheduling. For crisis situations, we can often arrange same-day admission.
Essential items to bring include:
- Valid identification documents
- Insurance cards or payment information
- List of current medications
- Comfortable clothing for 1-2 weeks
- Personal hygiene items
Yes, family visits are permitted once per month during treatment. This policy supports focused recovery while maintaining important family connections. Family therapy sessions can also be arranged as part of the treatment program. Emergency family meetings can be scheduled when necessary.
We accept most medical aid societies, private health insurance, corporate health plans, and some government programs. We also offer flexible payment plans and financial assistance for qualifying families. Our financial counselors will work with you to explore all available options.
We understand that many individuals may be reluctant to seek treatment. Our experienced admissions team can provide guidance on intervention strategies and motivational approaches. We also offer family counseling to help navigate these challenging situations. In some cases, our transportation service includes trained staff who can provide supportive encouragement.